Procurement Card

Issue: I cannot get a Procurement Card Details Report from the new system. I am following the Job Aid step by step (several times)! How long should it take a process that is queued to achieve "success?"

Resolution: This is a Crystal report, and it will not run on the PSUNX server (which is the default). Please select the PSNT server on the second screen of your Run Control when running Crystal reports. If you have a Crystal report process stuck in queued status, cancel the request, if you can, through the Process Monitor.

Steps to cancel a process through the Process Monitor. (pdf)

I am trying to reconcile a Procurement Card statement. I received an error on a line and cannot go back and fix it. How do I do that? The preparer needs to ask the approver to restage the transaction so a correction can be made. 07/16/2008

User is not authorized to update the Status field error: I am an approver for Procurement Card activity. There is a known issue with approvers accessing Procurement Card activity. A fix is anticipated in the next three working days. 07/14/2008

Where is my Procurement Card report for reconciliation? This issue is being worked on right now. A problem was identified on the very first file of Procurement Card data that was loaded into the system. Subsequent daily data files are being held to load after a fix is made. As of 07/09/2008, only one file of Purchasing Card data has been loaded into PeopleSoft Financials. 07/09/2008. Issue should be resolved as of the first week in August 2008.

Will Procurement Card transactions done in foreign currency show up on my reconciliation report in the foreign currency or will it be converted to U.S. Dollars? Just as it was with the old ECARs and CARs in Financial FormsNirvana, all transactions will be already converted into U.S. Dollars using the appropriate exchange rates for the date of the activity. 07/09/2008