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Home > Controller's Office > Financial systems support > Messages and Common Solutions

Purchasing/Requisitions

The dispatch method for the vendor is email. A Requisition was processed and approved but the vendor never received the PO. Being investigated--no resolution yet. 07/11/2008

Update 07/16/2008:

Related Issue: I entered a Requisition and when I go to Manage Requisition on the detail page, it shows the PO status as dispatched but the Receipt as not received. The vendor says they never received the PO. (The dispatch method for this vendor is fax.)

Partial Resolution: The Received status on the purchase order refers to whether the University department person has received the product from the vendor and entered a PeopleSoft transaction. Once a receipt transaction is entered into PeopleSoft and tied to this purchase order, then the status will change to Received.

 

Contact Info

Contact the University Financial Helpline if you need help

Phone: 612-624-1617
Email: finsys@umn.edu