Suggested Readings on Managing Change

Bishop, Charles H. Making Change Happen One Person at a Time: Assessing Change Capacity within Your Organization (American Management Association, 2000).

Bridges, William. Transitions: Making Sense of Life’s Changes (Da Capa Press, 2004).

Collins, Jim. Good to Great: Why Some Companies Make the Leap . . . and Others Don't (HarperCollins, 2001).

Gladwell, Malcolm. The Tipping Point: How Little Things Can Make a Big Difference (Back Bay Books, 2002).

Hambrick, Donald C., David A. Nadler, and Michael L. Tushman, eds. Navigating Change: How CEOS, Top Teams, and Boards Steer Transformation (Harvard Business School Press, 1997).

Kanter, Rosabeth Moss. The Challenge of Organizational Change: How Companies Experience It and Leaders Guide It (Free Press, 2003).

Kaplan, Robert S., and David P. Norton. The Balanced Scorecard: Translating Strategy into Action (Harvard Business School Press, 1996).

Kaplan, Robert S., and David P. Norton. The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment (Harvard Business School Press, 2000).

Kaplan, Robert S., and David P. Norton. Strategy Maps: Converting Intangible Assets into Tangible Outcomes (Harvard Business School Press, 2004).

Kotter, John P., et al. Harvard Business Review on Change (Harvard Business School Press, 1998).

Kotter, John P. A Force for Change: How Leadership Differs from Management (Free Press, 1990).

Kotter, John P. The Heart of Change: Real-Life Stories of How People Change Their Organizations (Harvard Business School Press, 2002).

Kotter, John P. Leading Change(Harvard Business School Press, 1996).

Kotter, John P. "Leading Change: Why Transformation Efforts Fail," Harvard Business Review (March-April 1995).